Privacy Notice

Privacy and Security Statement of Rio Vista Inn Hotels

Identity and Address

Operadora Tres Arcos S.A. de C.V. with legal address at Av. Hidalgo 3404-102, Col. Águila, C.P. 89230, Tampico, Tamaulipas, Mexico, is a firm committed to protect your privacy. In this context, your personal information and your sensitive personal information provided, will be treated according to what is established in this Privacy and Security Statement.

Purpose of the Personal Information and Sensitive Personal Information Treatment

The personal information provided will be used by Rio Vista Inn to provide you services as: reservations, affiliation to our Vista Rewards Program or any other loyalty program, and other transactions related generally for providing tourism and commercial services.

Rio Vista Inn could use the personal information provided to offer a better service and to identify preferences during your stay with the objective of making it more comfortable. In addition, Rio Vista Inn could use personal information with the purpose of offering promotions, surveys, sales, new bulletins, services and other general tourist and commercial products.

It is worth mentioning that Rio Vista Inn could collect personal information as name, address, e-mail, telephone number and any other data considered relevant for the hotel, through electronic, optical, sonorous, visual or any other technology such as internet plus those collected directly from you.

Moreover, with the purpose of improving or satisfying the services and needs demanded by our clients, Rio Vista Inn may collect sensitive personal information, that according to article 3 chapter VI of the Federal Law for Protection of Personal Data held by the Private, are taken as any other personal information that affects the holder`s most private sphere, or whose undue use may cause discrimination or pose a serious risk to the holder. Specifically, it is considered sensitive information, those data that may disclose aspects such as racial or ethnic origin, present and future health status, genetic information, religious, philosophical and moral beliefs, union membership, political opinions and sexual preferences.

Finally, the information facilitated may be treated as the authorized cases expressed in the article 10 of the Federal Law for Protection of Personal Data held by the Private.

Means to Exercise Access, Correction, Cancellation and Opposition Rights as well as Means of Use and Disclosure Limitations for Personal Information

According to Chapter IV of the Federal Law for Protection of Personal Data held by the Private, the personal information or sensitive personal information holder may request to limit use and disclosure of the personal information as well as access, correction, cancellation and opposition regarding the information provided to Rio Vista Inn through a written solicitation aimed at Rio Vista Inn Quality Department. It has to be delivered to Vista Inn's S.A. de C.V. legal address located at Av. Hidalgo 3404-104, Col. Águila, C.P. 89230, Tampico, Tamaulipas, Mexico between 9:00 and 14:00 hours from Monday to Friday fulfilling the following requirements:

  1. Name and e-mail of the holder for further communication.
  2. Documents that prove identity or legal representation of the holder.
  3. Clear and precise description of the personal information which is the matter of putting into effect the exercise rights.
  4. Any other document or element that could facilitate locating personal information.

Data Transfer

Rio Vista Inn may share or transfer information with its associates or with third parties in order to send you information regarding general services and products.

Means for Privacy and Security Statement Modifications

Rio Vista Inn may update this privacy and security statement at any time. We suggest to visit periodically the Privacy and Security Statement section of the web site

Terms Acceptance

This Privacy and Security Statement is subject to Rio Vista Inn's terms and conditions, It constitutes a legally binding agreement between you and Rio Vista Inn Hotels, where you accept that personal information could be transferred in order to send information regarding services and products from associates and third parties, according to what is established in this Privacy and Security Statement.

If user uses Rio Vista Inn's web site service, it is due to the fact that he or she has read, understood and agreed to the terms exposed in this statement. If the user does not agree with the terms, he or she must not provide any personal information and neither use Rio Vista Inn's web site.